TERMS AND CONDITIONS

SHIPPING, ORDER POLICIES & EXCHANGES

Due to COVID-19 we are currently not accepting any returns to ensure safety of our customers and staff. Please contact info@ob-manufacturing.com regarding any product/order issues.

While we strive to ship 3-5 days on all orders placed. Circumstances and situations out of our control can occur at the hand of our carriers during drop off and pick ups. 

We have a limited return policy as we are unable to restock Branded returned used goods and have to absorb the cost.  Please review our policy in full and then reach out to us by email at Info@ob-manufacturing.com  to discuss the reason you are unsatisfied.

Our phone number is (702) 779-3870

*We will ship your order and products to the address provided. OB manufacturing is not responsible for any fees to send the package to a new address or back to existing.

EXCHANGE Procedure:

To start an Exchange, contact us at Info@ob-manufacturing to obtain a return authorization number within 30 days of shipment (You must contact within 24 hours for shipment damage or defects see more below under section "Product Damage in Shipment or Defective").

It is mandatory that the return authorization number must be clearly marked on the outside of the packaging. Any returns sent without the return authorization clearly marked will not be accepted or opened.  No return will be considered more than 30 days after shipment was delivered.

Mail all items to 365 E Pilot Rd Suite D, Las Vegas, NV 89119

If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping and handling costs are your responsibility and will not be reimbursed – only the product cost of authorized returns is refunded. Allow 2 weeks for us to process your return once we receive your returned items.

Read Our Product Instructions:

Prior to using our products, please ensure that you have read and understand all the directions on the product label and on our website, so that you will be able to apply the product correctly.

Product Damage in Shipment or Defective:

If the item you receive is damaged in shipment or defective, you MUST contact us within 24 hours of receipt to initiate a return.

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@ob-manufacturing.com and send your item to 365 E Pilot Rd Suite D, Las Vegas, NV 89119.

ORDER POLICY:

All OB Manufacturing orders and products are shipped from Las Vegas, Nevada.

Any damaged goods, shortages, and discrepancies must be reported within 3 days of receipt of your order.

OB Manufacturing IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN ORDERS.

Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer.

Orders are shipped 3-5 days after placing order, please add processing time to choose shipping time.

Cancelling an Order:

Due to Processing & Logo Branding we cannot Cancel Any orders once they are placed. OB Manufacturing requires you purchase samples ($20) of each product before your bulk purchase as all sales are final after order placed.